Shipping & Policies

THANKS FOR SUPPORTING HANDMADE!

CURRENT PROCESSING TIME IS 10-14 DAYS [Excludes holidays and weekends]

PAYMENTS ACCEPTED: Visa, MasterCard, Discover, or American Express.

DOMESTIC SHIPPING
★ All items are shipped using USPS Priority mail with tracking number.
★ Buyer will be notified via email when item is shipped, as well as, include a confirmation number to track purchase.
★ Allow 3-10 days for delivery.
★ With Love From Lucille cannot be held responsible for shipping delays as we are not affiliated with the USPS.
INTERNATIONAL SHIPPING
★ All international items are shipped using USPS - First Class International.
★ Due to First Class international shipping guidelines, on an item under $400, tracking can only be tracked while in the US
[Excludes: Australia, Belgium, Brazil, Croatia, Denmark, France, Germany, Great Britain, Ireland, Israel, Netherlands, New Zealand, Spain, Sweden, Switzerland].
★ Please allow 10-21 days for delivery, though there can be delays at customs that cause shipping to take longer (up to 6 weeks in rare instances).
★ Please note that international buyers are responsible for any and all import duties or fees that may be incurred at customs.
★ Packages WILL NOT be marked as gifts.
★ With Love From Lucille cannot be held responsible for shipping delays as we have no affiliation with the USPS.

REFUNDS:
★ If for any reason buyer is dissatisfied with purchase, a full refund [excluding shipping] will be granted, upon RETURN of the item purchased.
*Buyer is responsible for return shipping.

CANCELLATIONS:
★ To Cancel: Send your cancellation needs http://www.withlovefromlucille.com/contact
★ Cancellations must be made within 48 hours of purchase.
★ Under the circumstances that item was shipped before cancellation process was completed, buyer is to NOT OPEN PACKAGE and mark package "RETURN TO SENDER" and return. Cancellation refund will be processed when item is returned and received.
EXCHANGES:
★ Available only in the unforeseen circumstance that purchased item arrives damaged.
★ If an exchange is needed, contact must be made within 10 days of receiving the damaged item.

Additional Policies

ATTENTION ILLINOIS BUYERS:
A 7.25% sales tax is automatically added to your purchase at checkout.